Okay
  Public Ticket #1177392
demo content
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  • Dane started the conversation

    Upon importing the demo content, I was taken to a 404 error page that I'm not quite sure was within my WordPress site or elsewhere.  Regardless, it doesn't appear that the demo content uploaded.  I certainly can't configure the site to look like the demo, especially since I don't see the multiple home page examples.  Any idea how I can get this to upload/work?  Thanks in advance.

  •  114
    Gloria replied

    Hello,

    Before, please delete WordPress and database. Then, you can install from scratch by watching the video.

    As extra, you can find the install guide here: https://gloriathemes.com/documentation/the-movie-documentation/

    You need to increase the PHP limits before you install themes. You can do this on your own. If you experience problems, you can contact the your hosting company. As a recommendation, use PHP7. Ask them to increase the PHP limits:

    max_execution_time 600
    memory_limit 256M
    post_max_size 128M
    upload_max_filesize 128M

    Kind regards.


    Our support team will respond within 24 - 48 hours ticket support. We don't work weekends. 

    Before writing a reply or creating a ticket, see Documentation Center. You can find guidies related with our all themes from documentation center. 

  • Dane replied

    I was finally able to upload the demo material, but I had to convert the file to .gzip

  •  114
    Gloria replied

    Hello,

    This is good!

    .zip file is available on the Main File.

    46143f959267472294161d00d5b19cba.png (111×69)

    Kind regards.


    Our support team will respond within 24 - 48 hours ticket support. We don't work weekends. 

    Before writing a reply or creating a ticket, see Documentation Center. You can find guidies related with our all themes from documentation center.