Okay
  Public Ticket #1256183
Filters Not Working
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Comments

  • Benh_82 started the conversation

    Hi Guys, 

    I have noticed that the filters which control which events are populated on the homepage sections are not very accurate.

    For me, it doesnt seem to matter which CAT id is added to be used to populate these sections, its always the same results which is the latest events added to the site.

    I have set the suggested article filter to display events in the "Nightlife" category, Desc, Name order.

    If you look at the screen shot you can see that only one of the events is a nightlife event, the other two events are in separate CATs.

    Seems the filters are the same on each of them which kind of makes them a little redundant as they will all be populating the same events.

    Can you explain whats going on and how to get the filtering setup correctly please.

    Thanks, 

    Ben

    Attached files:  Screen Shot 2017-07-28 at 11.14.56 AM.png
      Screen Shot 2017-07-28 at 11.19.27 AM.png

  •  119
    Gloria replied

    Hello,

    Do you want to use just a category for Suggested Events?

    Kind regards.


    Our support team will respond within 24 - 48 hours ticket support. We don't work weekends. 

    Before writing a reply or creating a ticket, see Documentation Center. You can find guidies related with our all themes from documentation center. 

  • Benh_82 replied

    Thanks for your reply.

    At the moment, none of the filters work for any section on the homepage (suggested events or recently added events) when trying to use categories. Id like to use them but they always populate the same results .

    Thanks

  •  119
    Gloria replied

    Hello,

    Can you write your admin panel information via private message? I will check.

    Kind regards.


    Our support team will respond within 24 - 48 hours ticket support. We don't work weekends. 

    Before writing a reply or creating a ticket, see Documentation Center. You can find guidies related with our all themes from documentation center. 

  •   Benh_82 replied privately
  •  119
    Gloria replied

    Hello,

    Okay, I will release a new update for this problem. Please, wait the new update.

    Update Guide: https://docs.gloriathemes.com/theme-updation-via-admin-panel/

    Kind regards.


    Our support team will respond within 24 - 48 hours ticket support. We don't work weekends. 

    Before writing a reply or creating a ticket, see Documentation Center. You can find guidies related with our all themes from documentation center. 

  • Benh_82 replied

    OK great, i look forward to the update.

    Thanks, 

    Ben

  • RCassidySeminars replied

    Change the password, Ben.